For some small businesses around Beaumont, administrative IT tasks and computer support are done the old fashioned way; either over the phone or on-premise. These traditional methods are a major waste of time and money, and can lead to plenty of unproductive behavior very quickly. Today we're going to examine how remote technical support can benefit businesses.
Ever since the mid-1990s employees have been taking advantage of personal gadgets to help them get work done faster. Remember the PDAs and Palm Pilots from a decade and a half ago? Even though many companies weren't quick to establish policies to protect corporate data, tech savvy users were able to sync contacts, schedules, email, and company files to their mobile device. These days, mobile devices are in the hands of many more users, but there are ways to provide security without sacrificing your employees rights to their personal device.
2011 has been a busy year for security experts worldwide. Major corporations have been reporting harmful attacks by hackers. So far, technology news site CNET has reported over 80 known major hacks since March that have been publicized. The publication of these hacks is inevitable, especially when user-data, contact information, and credit card information is at risk, and that publication can easily cause a PR disaster which can take loads of time and money to rectify (and in some cases, just can't be rectified). The big questions are who is at risk, are Beaumont small businesses at risk, and what kinds of IT solutions need to be deployed to prevent data-theft and other intrusions.
If you use email, you've probably seen spam. If you think we're talking about a canned meat product, and are wondering how it relates to email, then we envy you. For everyone else, saying your inbox probably has a little spam is a dramatic understatement.
Spam comes in several different flavors; ranging to inappropriate solicitations to unwanted gibberish to carefully coordinated scams. We're going to go over one of these tricky spoofs that is known to fool users.
We've been talking a bit about the benefits of going mobile, especially for business owners who want to get more done. One of the best benefits of a laptop computer is portability, which leads into its greatest weakness; it's easy to steal.
According to the FBI, over 1 million laptops are stolen each year. If you are using your laptop for business, you'll want to take action ahead of time and employ some protective countermeasures to keep your business safe. We'll even go over some ways you can recover your stolen laptop.